Disabled Call/Refuge Systems
These systems are recommended under the Disability Discrimination Act (DDA), BS8300, The Care Standards Act, and the Care Quality Commission (CQC) guidelines to ensure accessibility and safety for individuals with disabilities or mobility impairments.
Since 2004, all accessible toilets are required to be fitted with an emergency alarm system. These systems allow users to call for assistance when needed and are essential in ensuring that facilities remain compliant with regulations while safeguarding users.
BS8300 outlines specific requirements for the correct placement of components such as pull cords, reset buttons, and external audible or visual alarms. These must be easily accessible for disabled individuals and visible to staff or carers who can respond promptly.
To ensure timely assistance, alarm control units should be located at staffed points like reception desks or nurse stations, with clear indicators of where help is needed. This setup helps ensure that emergencies are dealt with quickly and effectively.
A disabled refuge is a protected space where people who cannot evacuate quickly due to mobility issues can wait safely during a fire or other emergency. These areas must be equipped with two-way communication systems so that occupants can speak with building management or emergency services.
Under current building regulations, any new commercial building with more than one storey must include a disabled refuge area. The integration of a reliable communication system ensures that individuals can receive guidance and reassurance until safe evacuation is possible.
Expertise from SOS Services
With years of experience in supplying and installing both Disabled Call and Refuge Systems to BS8300 standards, SOS Services ensures that every solution we deliver is fully compliant, reliable, and user-friendly.
Call System Expertise
Our team has installed countless Accessible Toilet Alarm systems across care homes, hospitals, retail spaces, and commercial buildings. We offer both single-zone and multi-zone DDA-compliant systems tailored to meet the needs of any environment. Our installations focus on simplicity, safety, and ease of use for both users and responders.
Refuge System Expertise
We also provide advanced Refuge Systems featuring two-way communication between the refuge area and a central control point—typically located at the building entrance or security desk. Our systems incorporate industry-leading products from trusted manufacturers like C-Tec, ensuring dependable communication during critical moments.
Whether you need a single alarm in an accessible toilet or a complete multi-zone refuge system, we are here to help. Our experienced team will guide you through system selection, design, and installation to ensure your property is safe and fully compliant.
